Standard Terms and Conditions

STANDARD TERMS AND CONDITIONS OF ONLINE SALE

1.0           Terms of payment

1.1           The pre-agreed upon payment terms shall apply through our correspondences.

1.2           All accounts exceeding payment terms shall be suspended, which result in lateness in your purchase orders.

1.3         To contact the customer services at H-Con LLC Hilti Armenia and inform them of any errors / discrepancies in the goods supply within 24 hours from receipt of the invoice.

2.0           Sale prices and conditions

2.1           The prices contained in the prices quotation and invoices are final prices per the agreed upon discount.

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3.0           Shipping‍

3.1           H-Con LLC Hilti Armenia shall provide free-of-charge delivery service 2 working days hours from the date of receiving the purchase order within the boundaries of Yerevan.

3.2          In case the customer discovers any discrepancies in the prices or quantities upon supplying the goods, the customer shall inform the customer service at H-Con LLC Hilti Armenia and to mention the invoice number and the complaint details within 2 working days from the date of receiving the goods.

3.3        H-Con LLC Hilti Armenia reserves the right to claim the fees of orders supplied outside Yerevan.

4.0           Returning Policy

4.1           The customer has the right to replace the purchases in accordance of low of RA.

4.2           The goods especially imported for the customer shall not be returned.

4.3           The goods that need special storage method shall not be returned.

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5.0           Maintenance

5.1           H-Con LLC Hilti Armenia reserves the right to dispose of the machines not received within six months from the repairing date and the customer shall have no right to claim such machines.

5.2           The machines disapproved for repair shall be returned dismantled (unassembled).

6.0           Acceptance of purchase orders

6.1           All purchase orders placed by the customer to supply the goods shall subject to the conditions of H-Con LLC Hilti Armenia.

6.2           The customers' signature on the invoice shall serve as legal evidence on receiving the goods.

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7.0           HILTI Lifetime Service

7.1           20 years manufacturer warranty

7.2           Hilti No Cost Coverage includes no costs of repair for up to two (2) years from the date of purchase of the Goods, exception AGs. This includes:

• Labor costs

• Transport costs in Yerevan

• Faulty parts subject to wear and tear

• servicing when indicated by the service indicator on the tool

• functional checks and adjustment and safety checks

7.3           After the Warranty period has expired the repair costs are capped 40% of the published price for the new equivalent product

In the event the cost of the repair remains below the Hilti Repair Cost Limit, the Buyer shall pay the actual cost of repair.

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8.0           Authorities

8.1          H-Con LLC Hilti Armenia shall not be responsible for any loss, costs, penalties damages (expenses) or fees directly or indirectly resulting from any delay in supplying the goods.

8.2          H-Con LLC Hilti Armenia reserves the right to change any of the aforesaid terms and conditions as need.

Notes:

For any inquiry please don’t hesitate to contact the Customers service on +37433201524.